Privacy Policy

Introduction

This Privacy Policy explains how Olesia Atelier (“we”, “us”, “our”) collects, uses, discloses, and protects the personal information of visitors and customers of olesiaatelier.com (the “Site”). By using the Site or making a purchase, you agree to the collection and use of information in accordance with this policy.

Who We Are

Olesia Atelier
Email: info@olesiaatelier.com / help@olesiaatelier.com
Address: 1621 Central Ave, Cheyenne, WY 82001, USA
Website: https://olesiaatelier.com

Information We Collect

When you visit, browse, or make a purchase on our Site, we collect the following types of information:

  • Contact information: name, email address, phone number, billing and shipping address.
  • Order information: products purchased, order value, order history, and related transaction details.
  • Payment information: payment card details are collected and processed directly by our third-party payment processor. We do not store full payment card numbers on our own servers.
  • Account information: if you create an account, we store your login details and order history.
  • Device and usage information: IP address, browser type, pages visited, and time spent on the Site, collected automatically through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping, billing, and customer support;
  • Communicate with you about your orders, account, or customer service requests;
  • Send you marketing communications, where you have opted in, and which you may unsubscribe from at any time;
  • Improve our Site, products, and services;
  • Detect and prevent fraud, unauthorized transactions, and other illegal activities;
  • Comply with legal obligations.

Cookies

Our Site uses cookies and similar tracking technologies to operate the Site, remember your preferences, keep items in your shopping cart, and understand how visitors use our Site. You can control or disable cookies through your browser settings; note that some features of the Site may not function properly without cookies.

Sharing Your Information

We share your personal information only with third parties who help us operate our business and deliver our Services, including:

  • Payment processors, to securely process your payments;
  • Shipping carriers, to deliver your orders;
  • Website hosting and IT service providers who support our WordPress / WooCommerce platform;
  • Analytics and marketing service providers, to help us understand Site usage and communicate with customers.

We do not sell your personal information to third parties.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with our legal, accounting, or reporting obligations. Order and account information is generally retained for the duration of your relationship with us and for a reasonable period afterward as required by law.

Your Rights

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information, object to or restrict certain processing of your data, and request a copy of your personal information in a portable format. To exercise any of these rights, please contact us at info@olesiaatelier.com.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our Site is not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Olesia Atelier
Email: info@olesiaatelier.com
Address: 1621 Central Ave, Cheyenne, WY 82001, USA